43 Roche Way

We have officially MOVED!!

All of us, here at Complete Pest Solutions, have been searching for this office for a while now. The old office in Canfield was a house turned into an office space. We had been there for years! In reality, it’s not as easy to accommodate the needs of the inner office, with only having one area for our Customer Care Reps and a small conference room for all of our Technicians to squeeze into. We haven’t always needed more room but it has been obvious the past few years that more would be needed.

It was time to find a more suitable space and it has been well worth the wait!

Our move had a bumpy road just like any other move.

Originally we were supposed to be moved out before Christmas! Then before the New Year!

Well, as exciting as it would have been to decorate a Christmas tree or start off 2019 in a NEW office, that isn’t what happened. What did happen, waiting, a lot of it, and setbacks from every which way. No matter how much we wanted to be in this space, it was not happening in the time frame we expected.

We thought, “Definitely before the end of January!” Not at all.

Feeling like we might be on the search again for another space…we found out that we would be moving out before March rolled around. This is just what we needed to hear!

We had been packed up since the moment we thought we were moving.

It is hard to work out of boxes throughout the office…not knowing exactly where everything is.

packing boxes for office


Is it in this box in this room? No, it’s in that box in the other room under 3 boxes.

Just knowing that we were moving, lifted a weight off of our shoulders and filled us with excitement for the new beginning that was approaching.

Then comes the rest of the packing away, all the items that could not have been previously packed must now find a temporary cardboard home!

Whenever you move your priority list gets filled with projects to bring your new home to what you imagine it to will be. We definitely have a long list here.

From getting rid of old wallpaper and cabinets to expanding other rooms and applying new paint!


With Anthony Farrell’s (owner) vision at work…each day we get one step closer to what it will be like to walk in this Office when it is finished. Especially knowing what it has come from and all the hard work that has been put into it along the way.
It is a process that we are enjoying here!

There are still projects in sight…


…but with everyone that we check off our list, it starts to feel more and more like home.

new office photo
The new location for our Main Office is
43 Roche Way in Boardman, Ohio 444512.

We are very excited about the growth that has happened, to bring us to this point!
We can see that there is a lot of growth to come.
Thank you for your loyalty to us, through the years!

What’s Happening In Complete Pest Solutions…


We just purchased a satellite office in the area. This will help us reach the Canton (Akron, Coshocton, Wooster, Canal Fulton…) area better than ever. By being able to be more local we can better serve our valued customers, you.


We have had the office at 470 West Main Street as our Main Headquarters for the last 5 years. Which has served us well for that time. But as we have grown, in and outside of the office, we have recognized the need for a new space to help efficiently serve you each day. In the past 2 years, we have been searching for this new location. Now we are closer than ever to getting it and moving in THIS year. With the excitement growing throughout the company, we will be sharing this process with you.

Thank you…for
all that you have done to help this be possible.

Pavement Ants

Pavement ants, also known as Tetramorium Caespitum, are not quite on everyone’s radar right now BUT we should be aware that they are coming sooner than we expect. With March being less than a month away, spring is right around the corner.


We want to help you stay ahead of these pests this year

with some facts and tips for dealing with these pests!

Here are some general facts to help you better understand the life and purpose of the Pavement Ant.

General Facts:

  • They like to eat anything and everything; from seeds, fruit and bread to nuts, meats and other insects.

  • A unique characteristic of their body is that their limbs are lighter in color, in comparison to the rest of the body.

  • Colonies are made up of:

                                – Workers, their job is to bring food back to and protect the colony.

                                – Queens, they are to lay eggs to grow the numbers of the colony.

                                – Drones, to help the queens reproduce these eggs and care for them.

  • While the females’ spines on their thorax are prominent, the males are not.

  • Under sidewalks, large rocks and building slabs are where colonies will normally form.

  • In Spring and Summer while looking for territory they will battle with other colonies for it.

  • There can be over a thousand ants in one colony.

  • Reproduction is also at its highest during the Spring and Summer months.

  • It takes about 3 months for a worker ant to form, form an egg being laid by a queen.

An informational image regarding Pavement Ants.

Pest Facts:

  • They are known for digging under the pavement of your house to get to the sand underneath. They enter through small cracks in foundation walls and concrete slabs.

  • Piles of soil and sand will appear in areas where these ants deposit debris from their nests. In the warmer months, you will see these mounds on the sidewalks. In cooler months, you will see them on top of foundational walls and near concrete cracks.

  • Because of the wide range in what they are able to consume, they will be able to get into and destroy all packages of food whether or not they are open. Not to mention, any already prepared foods that you leave out for an extended period of time.

  • If you interrupt a worker ant while they are trying to bring your food back to the colony, they may begin to bite and sting you.

  • The best way to get rid of these pests is through bait, that the workers will be able to take back to the colony and queen to share with them.

A Few Winter Tips

Complete Pest Solutions

As the weather begins to get colder and winter approaches, mosquitoes, flies and bees aren’t really a concern. We associate these pests with summer and fall. But a lack of flying pests does not mean a lack of pests during the winter.

Though you may not be dealing with an infestation right now, recognize that the risk of a pest invasion never really goes away, especially in the winter.

Here are some best practices for pest prevention:

  • Trim back trees to bar rodents from easy access to the underside of your roof overhang.
  • Declutter the basement, attic, and any utility rooms so as to eliminate any potential nesting grounds.
  • Examine the fascia board along the roof line, replacing any areas of rotted wood.
  • Repair loose mortar and replace worn weatherstripping around all windows and doors.
  • Store food in sealed containers and keep crumbs off the floor.
  • Seal any and all cracks or gaps on the home exterior with a silicone-based caulk.
  • Store firewood at least 20 feet from the home, not only off the ground but also covered.
  • Avoid ice dams by using a roof rake to dissipate potentially problematic accumulations of snow.
  • Hire a professional sweep to clean the stack, inspect the flue, and install a cap over the chimney.

Dealing with your Mouse Problem

Mouse Eating Nuts

Yes.  I know mice can be really cute!  That may be the case until you have to deal with them.  These furry critters often invade homes once the weather grows colder.

They will gnaw their way through your home, leaving droppings while tracking bacteria and disease. Along with a host of health hazards, there are known neurological and emotional effects resulting from a mouse infestation.

To address an infestation, your first move to determine just what you’re dealing with. It’s important to distinguish mice from rats and to identify the specific species that is causing your problems. Once you learn about several common species of mice that are found throughout homes, you can take steps to rid your property of them and prevent more from returning.


Common Traits

Mice range from small to medium in size. They generally grow around two to three inches as adults. Some can grow even bigger. Different species can vary in color, but most mice are grey, brown or black. They all have small paws with nails, and their heads are characterized by whiskers and large eyes and ears.

While mice can bite if they feel threatened, the biggest problem is in the diseases they transmit, including salmonella, hantavirus, and forms of meningitis. Mice teeth never stop growing, so they’re constantly gnawing and chewing on rough materials in order to file them down. This causes them to chew through wiring and insulation inside homes.


Differences Between Rats and Mice

Mice are more curious than rats and more likely be seen running around.

On average, most mouse species are smaller than rats.

Mice like to burrow within walls, while rats dig under buildings and plants.


House Mice

True to its name, house mice like to situate themselves inside human homes, where it uses all the materials it can find to feed and build nests. They’ll use shredded material like paper, cloth, and cardboard for nests but will also eat glue, soap and residue. House mice are also known to transmit typhus, salmonella and bubonic plague.


How To Identify:

1/4 to 1/2 inch

Reddish black

Found throughout the U.S.

Can destroy wet and decaying wood

Pose a serious structural threat; consider seeking professional help immediately



Deer Mice

Deer mice are known to transmit Hantavirus, which is a potentially fatal respiratory disease. They’ll often be found in outdoor structures, such as sheds and barns, and they can be prevented by sealing up common hiding spots. Keep an eye on small holes, cracks and crevices around your property.


How To Identify:

Slightly larger than the average house mouse, on average.

Can grow to 5” to 8” long

Light to dark brown with white feet and white belly

Found throughout the U.S., but tend to cause the most problems in rural areas around outdoor garages and sheds

Known to chew through wires, insulation, furniture and clothing


White-Footed Mice

White footed mice are known to make their way inside homes once the temperature begins to drop, so closer to Winter and Fall. Like other rodents, they can spread bacterial diseases after coming in contact with food, and they are also known for spreading lyme disease through ticks that they pick up in the brushy, forested areas they live in.


How To Identify:

Average adult length is 6” to 8”

Fur color can range from light to reddish brown, with white feet and bellies

Found in colder regions, such as the Northeast United States and Canada

Tend to thrive in bushy, forested areas

Omnivorous diet that includes insects, wood, seeds, nuts and fruit

So now what?

You should also be sure to contact a mouse control expert if you’re seeing widespread signs of an infestation, such as mouse droppings, home damage, and other significant signs of mice and rats.

Remember that exterminators can’t end your mouse infestation if you don’t take their advice. If your pest control technician applies traps or poisons, you will still need to heed their suggestions to seal up tiny entrances, keep dirty dishes from piling up, and store food properly. By working with exterminators as part of a team, even a rapidly multiplying mouse infestation can be controlled.

Bats In Your Belfry?

Batman Logo

There are usually two problematic scenarios you may encounter with bats in your home:

  1. when a lone bat flies into a building, or
  2. when a maternity colony of bats roosts in a building.


Cartoon Bat

The Lone Ranger

Individual bats occasionally will enter a home, most often during summer evenings in mid-July and August. These lone bats are usually young bats that are just beginning to fly. Fortunately, these incidents can be dealt with quite easily. The best method for getting a bat out of the house is to allow it to find its own way out. Chasing or swatting at the bat will cause it to panic and fly around the room, which needlessly prolongs the incident.

If you do encounter a bat flying in a room, follow this procedure:

  1. Shut all doors leading into other rooms to confine the bat to as small an area as possible.
  2. Open all windows and doors leading outside to give the bat a chance to escape. (Don’t worry about other bats flying in from the outside.)
  3. Remove pets from the room, leave the lights on, stand quietly against a wall or door, and watch the bat until it leaves.
  4. Do not try to herd the bat toward a window. Just allow it to calmly get its bearings, and don’t worry about it swooping at you. When indoors, a bat makes steep, banking turns, so it flies upwards as it approaches a wall and swoops lower near the center of the room.
  5. Within ten to fifteen minutes the bat should settle down, locate the open door or window, and fly out of the room.

If you have recurring problems with bats entering your home, you may want to have your attic inspected to determine if you are housing a bat maternity colony.


Bats in Front of a Full Moon

House Bat Maternity Colonies

Most bats in Ohio and Pennsylvania roost in secluded locations away from human contact, but two species, the big brown bat and the little brown bat, often attract attention because they repeatedly roost in buildings. These ‘house bats’ situate their roosts in hot attics, which act as incubators for their growing pups.

Because they live in such close quarters with humans, unique challenges are involved in the conservation of house bats. House bats have only one or two pups per year, so the protection of their maternity colonies is important to the survival of these beneficial mammals. The destruction of just one maternity colony through chemical extermination or vandalism can have a long-term impact on the populations of both bats and insects in a local area. Unfortunately, homeowners often consider maternity colonies a nuisance and may mistakenly believe that extermination or destruction of the colony is their only solution. There is, however, a safe, humane, and effective procedure for removing a bat colony from a building. This procedure, called bat-proofing, is described in the following sections.


If You Are Housing a Bat Colony

One way to tell if you are sharing your house with a bat colony is to simply go into the attic and look for roosting bats. During the day, bats will likely be roosting in narrow crevices in the attic walls, between the rafters, or tucked into the space between the rafters and roofing material. When you enter the attic, the bats will quickly retreat out of sight (rather than taking flight). If you can’t see them, listen for the squeaking or scurrying sounds that will verify their presence.

If you are uncomfortable entering the attic when bats may be present, you can inspect the attic at night for bat droppings. The dry, black droppings are about the size of a grain of rice, and accumulate in piles below areas where the bats roost. (Mouse droppings look similar, but you would find them scattered in small amounts throughout the attic.) If you find bats living in your attic during the day, or if you find large accumulations of bat droppings, then you probably have a maternity colony in your house.

If you have a bat colony in your attic and you want to remove it, you must use the proper methods to do so. Do not use chemical poisons or repellents to eliminate a bat colony. Poisons often scatter dead, dying, or disoriented bats throughout the house and neighborhood, which increases the risk of children or pets coming into contact with sick bats. Repellents, such as moth balls or flakes (naphthalene), sulfur candles, or electromagnetic or ultrasonic sound devices do not permanently remove bats from a home. Unless their entrances are sealed, the bats will return as soon as the chemical repellents wear off.

The best way to safely and permanently evict a maternity colony is to seal all of the colony’s entrances.


Bat-Proofing your home

Bats usually enter at points where joined materials have warped or shrunk.

To identify which of these areas are providing access, look for tell-tale bat droppings on the side of the house below a suspicious crack or crevice. Also, entrances that have been used for a long time may have a slight brown discoloration at the edges. Inspecting inside the attic can also reveal openings that need to be sealed. Inside, bat droppings often accumulate below bat entrances and exits. During the day, turn off the attic’s lights and look for openings that are allowing outside light, and possibly bats, to pass through.


Road Closed Sign

Sealing Entrances

Once the bat entrances have been located, the next step in bat-proofing is to seal these openings. Here at Complete Pest Solutions, we use window screening or hardware cloth to cover louvered vents or large gaps and cracks in the building. We also fill in smaller cracks, use expanding foam insulation or caulking.  Unlike mice, bats will not gnaw new holes in the building, so sealing the existing holes will keep them out. Complete Pest Solutions will take care of the entire process from safely getting the bats to exit the home and sealing it so they don’t come back.  We warranty our bat program for 3 years.

Wasp and Hornet Prevention

Wasp Nest

Wasp Nest

Wasp and Hornet Prevention


Complete Pest Solutions offers its clients the option to prevent Wasps and Hornets from nesting on structures within your property.

Our program is unique in that we are treating areas where Wasps and Hornets will typically create nests before the nests are built.

The goal of the Wasp and Hornet Prevention program is to stop the insects from nesting on the structures of your property, such as your home, decks, swing sets and sheds.

Complete Pest Solutions’ Wasp and Hornet prevention service is warrantied until Nov. 1 every year. If during coverage time a nest is discovered on a structure that was already treated, we will treat the areas at NO ADDITIONAL COST.

Areas Treated For Wasp and Hornet Prevention

  • Treat all soffits
  • behind gutters and shutters
  • dust behind light fixtures
  • set off aerosol in the attic.

If you’re really concerned about stinging insects and you want a proactive, season-long approach versus a reactionary approach, then you should consider the prevention program.

At Complete Pest Solutions, we can easily answer any questions you may have on our wasp and hornet prevention program. Our knowledge of wasp and hornet biology and behavior are what sets us apart from other pest control companies. Our cutting-edge programs are specifically designed around proven scientific research to effectively prevent wasps from nesting on your property structures. Unlike other companies, we offer a 100% guarantee our Wasp Prevention Service.

If you’d like wasp and hornet prevention as well as protection from other household pests, you can also enroll in Complete Pest Solutions Quarterly Service Plan.

Stinging Insects & Allergies

Wasps Building a Nest

Many of us, when asked, regard summer as our favorite time of year. Baseball games, picnics, family vacations and the like all contribute to the fond memories we carry throughout our lives. If you are like me, summer is when you may have been stung for the first time. Not fun!

For most of us it’s not such a big deal. You may have developed redness and swelling at the site. Mom kissed you, put a penny on it and sent you back to play. Yet, people who are allergic to stinging insect venom are at risk for a much more serious reaction. This life-threatening reaction is called anaphylaxis (an-a-fi-LAK-sis).

Understanding the differences between a normal reaction and an allergic reaction can bring peace of mind to all you moms out there. It is also important to have an accurate diagnosis so you can manage your child’s condition and be prepared for an emergency.

An allergic reaction occurs when the immune system overreacts to an allergen. In stinging insect allergies, the allergen is the venom injected from a sting. Most of the serious reactions are caused by five types of insects:

1. Yellow jackets– Yellow Jackets are black with yellow markings. They can be found in various climates. Their nests are usually located underground, but can be found in the walls of buildings, cracks in masonry or in woodpiles.

2. Wasps– Wasps are slender with black, brown, red and yellow markings. They live in a circular comb under eaves, behind shutters or in shrubs and woodpiles.

3. Hornets– Hornets are black or brown with white, orange or yellow markings. Their nests are gray or brown and are usually found in trees.

4. Honeybees– Honeybees have round, fuzzy bodies with dark brown and yellow markings. They can be found in honeycombs in trees, old tires, structures or other partially protected sites. Many people don’t mind having them around. And many are starting to keep these hardworking insects around for their delicious raw organic honey. Those with serious allergies, though, can’t take the risk.

5. Fire Ants– Fire ants are reddish-brown ants living in large mounds, mostly in warmer climates. They attack with little warning, inserting highly concentrated toxins that cause burning and pain.

Knowledge goes a long way to prevent an incident. Unless you have an active hive that is being aggressively protected, these stinging insects will more than likely leave you alone. Those with severe allergies should be on heightened alert only because they have more severe consequences to contend with. Be careful and have fun!

Live Bed Bug

5 Places You Can Pick Up Bed Bugs

Bed bugs are an increasing problem throughout the United States. They are definitely more common in homes and in businesses than they used to be. It is of utmost importance to know how to check for bed bugs. They can go up to several weeks without feeding. This makes it difficult to determine if you have a problem initially. You should know the five places you may inadvertently pick up bed bugs.

  1. Hotels
    Hotels and motels are the most likely place you might pick up bed bugs and bring them home. Check your room before you stay, as well as your luggage before you leave and when you get home. Inspect the headboard and the bedding for droppings as well as rust colored stains. You may want to invest in a luggage heater if you are a frequent traveler. It can destroy anything you might have brought home with you from your trip.
  2. Gyms
    People bring their gym bags into the athletic center and leave them in a locker. The bed bugs crawl out of their bag and into the locker. Eventually the bed bugs make it into your belongings. You will unknowingly bring the bed bugs home. If bed bugs have been reported at your gym, leave your gym bag at home and travel to the gym in your exercise clothes. Bed bugs will not travel on your person so you should be fine.
  3. Schools
    There have been reports of bed bug outbreaks at schools all over the United States. It is usually the result of a student bringing the bed bugs with them as their home might be infested. The bed bugs then start infesting the building. Students may bring them home in backpacks.
  4. Second Hand Furniture
    Secondhand furniture is a very frequent source of bed bugs. The original owner may not realize that the furniture is infested. Bed bugs can also live in couches or hide in headboards or cracks in woodwork. It is important to thoroughly inspect anything that you buy used and possibly treat it before you bring it and the bed bugs into your home.
  5. Moving into an Infested Apartment
    Your new apartment or rental home may already be infested with bed bugs. It is important to check your home, especially your bedroom baseboards, before you move in. You may request that your landlord treat for them before you move in if you live in an area that has a bed bug issue.